Case Studies - The Smith Firm
Little Rock, AR
From 7 Google reviews to 29 in the first 45 days with Prosperly
The Problem
Only 7 Google Reviews After Years In Business
When The Smith Firm out of Little Rock Arkansas started using Prosperly they had never focused on collecting Google reviews from their clients so after several years in operation they had only received 7 reviews.
We new a good strategy to both reach out to their past clients and to start asking clients when their case closed would speed up the review collection process.
The Solution
Reach Out To Past Clients That Never Left A Review
After signing up with Prosperly we created a campaign specifically tailored to re-engage and convince clients that had closed cases over the last couple of years to leave a review.
There was some risk of reaching out to clients didn’t have a 5-star experience but because Prosperly can redirect negative reviews we were able to capture those and redirect them to be dealt with in-house.
The Outcome
22 new 5-star Reviews In Less Than 45 Days
By taking advantage of past clients who were ready to leave a review we were able to secure 20 new 5-star reviews for The Smith Firm in the first 30 days and then collect 2 more from recently closed cases.
With this new system in place The Smith Firm will continue to rise up Google maps for attorney related searches.
Read more case studies
Triple your reviews. Protect your reputation.
